Hi Penny – I hope you are doing well. I have been a customer of FirstRain, for the past several months. I just wanted to drop a line and let you know what an excellent job your team is doing. In particular, C*** has been extremely helpful in setting me up and working with me on some sophisticated searches. As someone who deals with a multitude of vendors, I am exposed to a wide range of customer service – I must say that C*** is at the top of my list. His is extremely responsive, very professional and, most of all, effective. Thank you again for your help and I look forward to a strong relationship with you and C*** moving forward.