- Why FirstRain
- Customer Success
A personalized view of the critical news and events affecting your key accounts
A big-picture view of the companies, competitors and target markets that move your business every day
Dynamically generated customer intelligence from any salesforce.com account or opportunity detail page
As a regional VP of Sales at a major hardware manufacturer, Josh must prepare quarterly sales projections for upper management.
Josh relies on FirstRain Customer Insights to give him a customized, detailed view of market conditions for his territory.
The Critical Events
To prepare his report, Josh scans for potentially game-changing technology developments and looks for new moves by competitors, along with relevant new legislation or regulation that may be emerging.
With less time and effort than ever before, Josh can better align his solutions to his customer’s changing business while improving the accuracy of his reporting and forecasts to top management.
Managing Client Relationships
Amanda, a Business Development executive at a major Financial Services firm is responsible for managing the firm’s relationship with their third-largest client, a telecommunications giant.
Insights By Business Unit
Each day, Amanda reviews her FirstRain Customer Insights, which are segregated by her telecom client’s five major business units.
Amanda shares her FirstRain insights, along with her directions on key developments, keeping her team of account execs, sales engineers and other staffers in the loop by producing a single view of the customer for her global team.
More–And Better–Client Engagement
Amanda’s company is better informed to proactively engage with a key client—while saving hundreds of hours of customer research time each day.